Learn more about PermitFlow here: www.permitflow.com/hiring

Hourly Rate: $3.50 - $7.00, location dependent

Location: Remote

Time Zone: Must be available during US hours (9 AM - 5 PM EST).

About the Role

We are looking for an experienced Operation Assistant to head permit research and application efforts for our multi-state footprint across project types. In addition, experience preparing and/or processing building and construction permit applications is helpful. The candidate should also be a strong communicator with excellent organizational skills and a flexible / self-motivated approach to business management. The goal is to support and scale the company’s permitting operations to facilitate accelerating development and long-term success.

Join PermitFlow as an Operations Assistant and become part of a rapidly growing team that's revolutionizing how America builds. You'll play a critical role in managing the end-to-end permitting process for construction projects across multiple states—conducting permit research, preparing applications, coordinating with government agencies, and supporting our customers' development goals. This is a fully remote position where you'll work alongside 160+ talented Operations Assistants from around the world, with comprehensive multi-day training and ongoing mentorship to set you up for success. You'll have the opportunity to develop expertise in U.S. construction permitting, work with cutting-edge AI tools, and grow within a well-funded company backed by top-tier investors including Kleiner Perkins, Y Combinator, and Initialized Capital. If you're a strong communicator with excellent organizational skills who thrives in a fast-paced, mission-driven environment, this role offers meaningful work that directly accelerates housing, clean energy, and infrastructure development across the country.

✋ Our Team

We work with over 100 Operations Admins from the Philippines, India, Pakistan, Latin America, and many more — and the team is quickly growing! Meet a few of our team members here:

https://www.loom.com/share/24b66e743c264e1dba91ce48f9bbc0d2?sid=71fcb76d-ee93-4cb6-9b5c-9d6c681e2f62

https://www.loom.com/share/0dc419146919462aa5f9338cf3ced27c?sid=c310dd7a-ce13-4e20-b071-1b3b0efc75ca

https://www.loom.com/share/ced4f560267645b5badb9c91eae1fbf2?sid=b81800c2-496c-4097-a8ea-7ee41be5a14a

https://www.loom.com/share/5a334b95dbdc4e389793e1b2fbcd5da3?sid=867ada8b-a8d5-4115-8220-5d6ca01cb1f9

Responsibilities

• Conduct permit research to identify requirements and document findings in the workspace
• Prepare and submit permit applications through municipal portals and coordinate with government agencies
• Monitor application status through portals and proactive follow-up calls to municipalities
• Complete permit application forms and compile required documentation
• Manage day-to-day project updates and maintain organized workspace documentation
• Coordinate with Operations Leads on project priorities and provide regular status updates
• Handle municipal correspondence via phone and email to verify requirements and track submissions

Skills

• Strong attention to detail and accuracy in data entry and document preparation